Privacy Policy

FXOnline Japan Co., Limited (the "Company") considers that it is our social responsibility to properly handle personal information in connection with its OTC Derivative Transactions, information service and services ancillary thereto (hereinafter "OTC Derivative Business"). To fulfill this responsibility, the Company will take the actions set forth below.

1. Compliance with Laws and Regulations

In order to protect personal information, the Company will comply with privacy laws and regulations, national policies and other standards, guidelines issued by regulators, this Privacy Policy statement and other documents that govern customers' relationship with the Company.

2. Appropriate Acquisition of Personal Information

When the Company acquires personal information, the Company will do so by lawful and fair means. If personal information is not provided as requested by the Company, all or part of the Company's services may not be available.

3. Purposes of Using Personal Information

Personal information will be only used within the limits necessary to implement the purposes of use listed below without otherwise forming an agreement between customers and the Company. Further, the Company will not modify the purposes of use exceeding the limits recognized to be fair and rational.

1. To offer or solicit OTC Derivative Transactions and information service and services ancillary thereto ;
2. To review customers' suitability for solicitation by the Company in connection with OTC Derivative Business;
3. To verify identities of individual customers and persons or proxies in charge of transactions with the Company on behalf of corporate clients;
4. To have internal control of the Company (in terms of regulatory compliance, treasury, accounting and tax or otherwise);
5. To inform or advise customers of performance results and account balances concerning OTC Derivative Business offered to customers;
6. To perform operational and marketing activities including customers' development;
7. To research or develop OTC Derivative Business provided by or to be provided by the Company by using market research, data analysis or customer surveys; and
8. For any other purposes in connection with the above purposes to enable the Company to adequately and smoothly provide OTC Derivative Business to customers.

4. Sensitive Information

The Company will not collect, use or provide to third parties information on political views, creed (religion, philosophy, and beliefs), membership of labor unions, race or ethnic group, family origin or permanent domicile, matters related to health and medicine, or sex life or criminal record (hereinafter "Sensitive Information"), except in cases permitted by laws. If such information is to be collected, used or provided to third parties in such cases, the information will be handled with special care to avoid the collection, use or provision to third parties beyond the extent required or permitted.

5. Notification, Publication and Exhibition of Purposes of Use in the Collection of Personal Information

The Company will make public the purposes of use of personal information by displaying usage information on its website and by responding to inquiries (if any) or otherwise. The Company will notify the person of or make public the purposes of use of personal information promptly upon the collection of the said information, except when the purposes of use are disclosed. The Company will specify the purposes of use of personal information in The Company will specify the purposes of use of personal information in advance, when the Company obtains personal information directly from the principal.

6. Guarantee of Accuracy of Personal Data

The Company will endeavor to ensure that personal data is accurate and up-to-date to the extent necessary to implement the purposes of use. The Company will specify the period of storage of personal data depending on the purposes of use, and delete the said data upon expiration of the said period, except when the period of storage is designated by law.

7. Measures for Personal Data Security Control

The Company will implement reasonable preventive and corrective measures against unauthorized access and damage to, and the leakage, loss or physical loss, or falsification, etc. of, personal information by establishing a basic policy and rules on security and the necessary administration pertaining to security control measures.

8. Provision of Personal Data to Third Parties

The Company shall not provide Personal Information to any third party without the Applicant’s prior consent; provided, however, that the Company may confide Personal Information to an affiliate or affiliates and an associate or associates within the scope of the purposes specified in Article 3 ‘Purposes of Using Personal Information’, or that the Company may disclose such information to the accounting firm for the purpose of audit. In addition, the Company may disclose the Personal Information upon request which is made by self-regulatory bodies and such based on relevant laws and regulations, governmental agencies, and the Financial Instruments and Exchange Act, etc.

9. Outsourcing Handling of Personal Data

The Company may outsource all or part of the handling of personal data to the extent necessary for implementation of the purposes of use defined in Article 3 ‘Purposes of Using Personal Information’. In such case, the Company will exercise necessary and appropriate supervision over the contractors to which handling of personal data is outsourced in order to ensure personal data security.

10. Procedure for Responding to Requests for Disclosure, etc. of Personal Information subject to disclosure

The Company will accept requests for notification of purpose of use, disclosure, revision, addition, deletion, suspension of use, and removal or suspension of provision to third parties related to personal information subject to disclosure in accordance with the procedure prescribed by the Company.

11. Use of Cookies

The Company may use "cookies" or similar electronic tools to collect information to enhance customers' experience with this website. Any information collected by the cookies used by the Company will be collected anonymously and will not be used by the Company to subsequently identify customers or to prepare the collection, processing, or use of personal information about customers without customers' prior consent.
If customers prefer, customers can usually set their browser to disable cookies. However, it is possible that some parts of this website will not function properly if customers disable cookies.

12. Access-log Recording

This website can keep track of customers' visiting histories. The Company's access log contains customers' domain names, browsers, access dates, links used, etc. but such information does not identify individual names.

13. Contact for Inquiries, Complaints, etc., regarding Handling of Personal Information

The Company will properly handle inquiries, complaints, etc., regarding the handling of personal information. All inquiries and complaints related to personal information handling and subscription to or cancellation of periodicals and other information sources on products and such should be directed to:
Contact: Client Administration Dept
FXOnline Japan Co., Ltd.
Tel: 0120-25-7734
E-mail: info@fxonline.co.jp

14. Links To Third-Party Web Sites

The Company may provide links to third-party websites. Since the Company does not control third-party sites and is not responsible for any personal information that customers may provide while on such sites, the Company encourages customers to read the privacy policies on those websites before the customer provides any of his or her personal information to such sites.

15. Personal information protection initiatives (personal information protection management system)

The Company shall review the content of the Privacy Policy as needs arise and revise it in response to any revision of the laws and regulations, or development such as changes in the IT environment.
The revised Privacy Policy will be published on the Company's Web site, by responding to inquiries or otherwise.

16. Authorized Personal Information Protection Organization

The Company is a member of Japan Securities Dealers Association ("JSDA") which is accredited by FSA as the authorized personal information protection organization. Complaints and consultation concerning the association member’s handling of personal information are accepted at the Securities Mediation and Consultation Center of JSDA.

Personal Information Consultation Office
Securities Mediation and Consultation Center
Telephone: 0120-25-7900

Instituted on January 1, 2006
Amended on February 1, 2009
Amended on June 22, 2009
Amended on January 23, 2010
Amended on March 15, 2010
FXOnline Japan Co., Limited
Representative Director & CEO: James D. Gow